jackb
Garden Master
A few weeks ago we received the dreaded notice from Time Warner that our promotional package had expired and our monthly bill was going to increase by more than twenty dollars. Each year they do this to us until finally, our bill was more than a car payment. Every time we call and ask for a better rate they say sorry that is the best we can do. We wanted to drop the phone service, but get this, they said if we dropped the phone service our cable bill will actually increase.
We said if you can't give us a better rate we will have no choice but to cancel cable service. Their reply was: I can do that for you now if you would like. (The straw that broke the camel's back)
We transferred our phone to viatalk, my son's brother in law owns the company and is providing the service for nothing.
I installed an outdoor antenna on the mast under my ham antenna. That got us local channels, along with several other channels I did not even know existed, 20 channels total. And, the picture quality is far superior to the cable quality, as the signal is not compressed as it is by cable.
We purchased and installed our own modems, $40 for cable and $17 for wi-fi. (no-brainer)
We had Amazon Prime anyway, so we added Netflix, Acorn, Hulu and Sling, Sling alone has 40 channels. Bottom line, we have far more to watch than we had on cable, and we are saving in excess of $1200 a year. Unfortunately, we still have to use Time Warner for our ISP, as there are no other choices in our area. That cost is $49 per month. I read that their cost to provide internet service to each subscriber is about $1.92 each. Some profit.
New York State announced last week a major class action against Time Warner claiming they have been defrauding customers since 2012 by selling internet service based on speeds their equipment is not even capable of delivering. In my case I am paying for 50 mbs, my measured speed is 17 mbs. They offer their Turbo Speed 300 mbs, however, the state claims they do not even have equipment capable of delivering that speed. They are constantly trying to get you to upgrade your speed. The state claims customers are getting 1/3 to 1/2 the speeds they are being charged for, sometimes even less.
When we called to tell them to drop the service they offered to reduce the bill by $20 dollars, then, when we dropped off the cable boxes they offered a new rate $60 dollars less than the one they said they could not improve upon.
My wife said: "too little, too late." We are officially cord cutters and loving it.
jackb
We said if you can't give us a better rate we will have no choice but to cancel cable service. Their reply was: I can do that for you now if you would like. (The straw that broke the camel's back)
We transferred our phone to viatalk, my son's brother in law owns the company and is providing the service for nothing.
I installed an outdoor antenna on the mast under my ham antenna. That got us local channels, along with several other channels I did not even know existed, 20 channels total. And, the picture quality is far superior to the cable quality, as the signal is not compressed as it is by cable.
We purchased and installed our own modems, $40 for cable and $17 for wi-fi. (no-brainer)
We had Amazon Prime anyway, so we added Netflix, Acorn, Hulu and Sling, Sling alone has 40 channels. Bottom line, we have far more to watch than we had on cable, and we are saving in excess of $1200 a year. Unfortunately, we still have to use Time Warner for our ISP, as there are no other choices in our area. That cost is $49 per month. I read that their cost to provide internet service to each subscriber is about $1.92 each. Some profit.
New York State announced last week a major class action against Time Warner claiming they have been defrauding customers since 2012 by selling internet service based on speeds their equipment is not even capable of delivering. In my case I am paying for 50 mbs, my measured speed is 17 mbs. They offer their Turbo Speed 300 mbs, however, the state claims they do not even have equipment capable of delivering that speed. They are constantly trying to get you to upgrade your speed. The state claims customers are getting 1/3 to 1/2 the speeds they are being charged for, sometimes even less.
When we called to tell them to drop the service they offered to reduce the bill by $20 dollars, then, when we dropped off the cable boxes they offered a new rate $60 dollars less than the one they said they could not improve upon.
My wife said: "too little, too late." We are officially cord cutters and loving it.
jackb
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