There are apparently several "Microsoft" scams. I've had three variations, two of which were live calls, also with an Asian Indian accent. One of those said that Microsoft had detected that my operating system was corrupted, and offered to repair the problem at no charge. I asked the caller, "so if you can see my computer, what processor am I using?" He hung up. Another call stated that Microsoft had detected a virus in my computer, and I was risking a lawsuit unless I allowed them access to remove the virus. I wasn't in the mood to play that day, and just hung up.
The latest scam (which started yesterday) is a robocall, stating that my Microsoft registration has expired, and unless I renew through them, all of my files & photos will be lost (which is obviously a falsehood). The new twist? Scam callers have often used spoofing (false caller ID numbers) to conceal their identity. This newest scam is spoofing
my own number back at me!!! They have called 4-5 times just today, DW won't even walk over to the phone any more when it rings.
Oh, and I nearly forgot the call from "the FBI", stating that my computer was infecting the network, and I would be fined unless I gave them access. I told them to send me the fine, I'll pay it directly at the local FBI office. Strangely, they have yet to arrest me.
So many scams now, with increasing creative & coercive methods.