Chickie'sMomaInNH
Garden Master
people dialing the wrong phone # and insisting they called the right # and that person has to be there. or better yet where i work in insurance there is a switchboard line that doctors & hospitals call to get through to a huge carrier & this is supposed to direct them to the right insurance company by just asking for the 3 letters on the ID card. well, it's automated & can't understand some of the letters so it sticks it in our phone queue & then cllers get angry thinking we are the 'right' company they dialed & insistent on this. when we give the caller the right # they get even more upset they get the run around. can't help you if you can't understand much English & can't deviate from a script to understand you didn't get the right ph# you were looking for.