majorcatfish
Garden Master
@Collector sure love seeing your remodel project progressing..keep up the great work
We did not contract with the designer, she is an employee of the firm we contracted with. They now have to eat the cost of all of the incorrect cabinets, as they are custom in terms of color and door style. They have gone overboard in making amends by installing much more PVC than we contracted for. In addition, the person they have working here has removed floor tile that would have been hidden by the new cabinets and used it to replace damaged tile, installed a new ceiling light fixture and replaced the passage set on the front door, all of which was not part of the contract. He even shoveled snow from the driveway. Our plumber had given us an estimate of about $2,000 to replace the copper pipe in the basement, but now it has been taken care of. We wanted the pipe behind the sheetrock replaced, as we did not want to have to rip out the cabinets in case there was a leak. We will also receive a $200 credit. It is hard to believe that in this area there is only one company that manufacturers counter tops, be it formica or stone. They do all the tops for Home Depot, Lowes, Curtis and all of the independents, so getting them to even come to measure takes a while. We called several contractors for estimates for our project and only a few even bothered to return our call as they have all the work they can handle. Who would believe that there are so many people who want to completely disrupt their lives?That is too many mistakes, hope they are giving you a discount for them. I would put it right in her face and say I have been very quite about all your mistake please take some money off total .
When redid our kitchen 30 years ago they ripped it out and asked for a check. I told them they would get a check when the cabinets were delivered the next day. It was half the cost left after the deposit. I said can you imagine me standing in front of a judge and saying "Yes" they ripped out my kitchen and I gat them a big chunk of money. I paid the check the next day when they delivered the cabinets.It was mostly done after a week. It was 4 weeks before they came back to finish. In the last few days, the worker kept asking for the last check. I finally said, "Not until the last nail is set." I am sure it would never have been quite done had I not done that. And a guy was fired because of the work he did.Our project is finally starting to take shape. They removed all the old sheetrock and replaced all of the copper pipes for the kitchen and bath with PVC, including the large drains in the basement. We have not had a sink in weeks but today the craftsman connected the new dishwasher temporarily so at least we won't have to do the dishes in the basement in the laundry sink. That said, we have to wait for the countertop people and it is still going to be several more weeks until the countertop goes in and the tile backsplash can be installed.
The designer made an error and ordered the over sink cabinets and valence in reverse, so they had to be reordered, which caused another delay. The replacements came in yesterday, but she made another error and ordered the wrong color cabinets. She also failed to notify the countertop manufacturer, so that caused a delay also, and she provided the wrong hardware for the drawer pulls. This is the fifth error she has made on our project and I expect to call and ask for her and have them say: "she no longer works here." If Edith Bunker had a twin sister, this would be her.
We are still missing cabinets and lighting and tile, but at least we are not living out of boxes, and, they will not be back until the countertop is in so we can have some privacy for a few weeks until it starts again. God, give me strength to survive this project.
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